Important: Important Notice! Temporary Closure of Welling Branch Surgery
We regret to inform you that our Welling Branch surgery is temporarily closed due to essential major construction work taking place on the premises. For your health and safety, we are unable to provide services at this location during this time. The construction work is critical, and continuing services in an unsafe environment would pose health and safety risks to both our patients and staff.
Our Commitment to You:
We understand the inconvenience this may cause, and we want to assure you that our commitment to serving this community remains our top priority. To limit any disruption, we have taken proactive steps to ensure the health and safety of all involved.
Alternative Service Location:
While the Welling branch is closed, we are pleased to offer our full range of services at our main site Plumstead:
Address: 44 Conway Rd Plumstead, SE18 1AH.
Opening Hours: Monday to Friday from 8:00 AM to 6:30 PM.
Practice telephone:
There will be no change to our telephone lines. Please continue to call our main line from 08:00 AM to 06:30 PM for services.
Prescription Request:
You can continue to request prescriptions using the following methods:
Contact Information:
For more information or assistance, please don’t hesitate to contact our Surgery line at 020 8854 2042. Our team is here to help and support you in any way we can during this period.
We will continue to keep you updated and informed about the progress of the work and working closely with the landlord to have this branch reopen at earliest.
We truly appreciate your patience and understanding as we work to improve our facilities and continue providing you with the best possible care.
Thank you for your cooperation.
You’re sincerely
Dr Subhro Mukherjee
Conway PMS
Important: Apology for Telephone Service Disruptions 10th March
We sincerely apologise for the technical issues affecting our telephone system from this morning . We understand that some of you may have had difficulty getting through or have experienced long wait times, and we are truly sorry for any frustration or inconvenience this has caused.
Please know that our team is working hard to resolve the issue as quickly as possible. In the meantime, if your query is not urgent, we encourage you to use our online services or visit the surgery in person if needed.
Thank you for your patience and understanding—we appreciate your support and will provide updates as soon as we have more information.
Kind regards,
Conway PMS
Contact us online. If you need help with a non-urgent medical or admin request, you can now contact us online.
NHS App Features
The NHS App has been redesigned to make it simpler and easier to access NHS services.
Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too.
The new, user-friendly version of the NHS App will start to be available from December 11th 2023, making it easier to:
- order repeat prescriptions
- book appointments
- access 111 Online
- view your GP record
- and much more…
Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.
Live Well in Greenwich
Local information, events and support to look after your health and wellbeing.
For more information go to livewellgreenwich.org.uk