Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 020 8854 2042
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Aspire Medical Health at Conway PMS
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
  • Surgery Times
  • Practice News
  • Contact Us
Show Side Menu
NHS 111 - if it's less urgent than 999
New Patient Registration
Practice Booklet (DOCX, 361KB)
Join Patient Participation Group

Key Information

  • Administration Forms
  • Appointments
  • Carers
  • Clinicians & Practice Team
  • COVID-19 & Flu
  • Fit notes & Sick notes
  • Friends and Family Test
  • GDPR
  • Health Review Forms
  • Home Visits
  • Practice Information
  • Prescriptions
  • Practice Policies
  • Referrals
  • Self-Help and Support Centre
  • Tests and Results
  • Times
  • Zero Tolerance
  • Proxy Access
  • Live Well
  • Conditions A to Z

BBC Health News

  • NHS plans 'unthinkable' cuts to balance books09 May 2025 00:20Diabetes care, rehab centres, end-of-life services and talking therapies at risk in England.
  • More blood victims will die without compensation - minister07 May 2025 18:15Extra sessions of the public inquiry into what's been called the worst treatment disaster in NHS history are taking place.
  • 'The NHS at its worst', ex-ombudsman tells inquiry06 May 2025 18:00Sir Rob Behrens says it was a "disgrace" how mental health services failed two vulnerable men.
  • Big baby trial gives pregnant women more choice 07 May 2025 09:10Doctors say women should be confident it's safe to be induced from 38 weeks, if expecting a large baby.
  • Plan to modernise 1,000 GP practice buildings06 May 2025 09:15The Department of Health and Social Care said it is the biggest public investment in facilities in England in five years.
  • 'Doctors told my mum poison symptoms were anxiety'07 May 2025 06:19Ellena Baxter says watching her mother's health deteriorate was devastating.

Practice Policies

GDPR

Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice team, who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Download the complaints and suggestions leaflet (DOCX, 58KB)

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Plumstead (Main Branch)

Plumstead (Main Branch), 44 Conway Road, Plumstead, London, SE18 1AH

  • 020 8854 2042

Welling (Branch Site) - Temporarily Closed Until Further Notice

142-146 Bellegrove Road, Welling, Kent, DA16 3QR

  • 020 8854 2042
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services